Privacy
A useful Plan without unnecessary personal data.
Version 2026-08-24.
What we collect
You can generate a useful Expedition Plan without an account or email. If you choose to save it and activate an Expedition Pass, we collect the email address you verify, account and sign-in security records, the specific Plan you claim, the applicable offer and terms versions, activation dates, planning answers, selected vehicle, route inputs and the generated Plan. If you book, buy, subscribe or contact us, we also keep the details needed to provide that service and maintain the customer record.
If a Plan owner asks Breakstate to email a read-only Plan to another person, we collect that recipient email address to deliver and record the requested service message. The sender cannot use sharing to enrol the recipient in marketing.
When you accept versioned terms, we record the accepted version and time so that the agreement attached to your Plan or booking can be identified later.
Website measurement
Vercel Web Analytics and Speed Insights provide cookie-free, aggregate website and performance measurement. With your permission, Google Analytics may also store or read analytics data to help us understand campaign attribution and journeys through the site. Breakstate's first-party event ledger records operational milestones such as a Plan being generated, an Expedition Pass offer being viewed, an account being verified, a booking opening or a payment completing; analytics events are designed not to contain names, email addresses, routes or Plan contents.
Customer records and email
Brevo is used for customer records, communication preferences, booking workflows and optional marketing. Resend and Supabase are used for transactional messages and account access, including one-time sign-in links, private Plan links, shared Plan delivery and receipts. Operational email needed to provide something you requested is separate from marketing. Creating an account does not enrol you in marketing, and every marketing message must provide an unsubscribe route. You can review your choices from the Preferences link in the site footer.
Bookings and payments
Booking details may be processed through Brevo Meetings. Stripe processes card payments, refunds and payment disputes. Breakstate stores order and payment status, amounts and provider references for service and accounting, but does not receive or store full card numbers.
Who handles data and where
Aaron Hudson trading as Breakstate, ABN 63 596 998 005, Australia, controls the personal information described here. Service providers may process information in Australia, the United States, the European Union or other locations where they operate. Those providers include Vercel, Sanity, Supabase, Google, Brevo, Resend, Stripe and recording or transcription services used for a Review. Privacy protections and government-access rules can differ between countries.
Account security and Plan ownership
A one-time sign-in verifies control of the email address used for the account. Supabase stores the authentication identity and session records needed to keep the account signed in. Breakstate links only the Plan named in a successful verification flow; it does not treat an unverified matching email on another Plan as proof of ownership. Security and activation events are kept separately from optional marketing preferences.
Recorded Expedition Design Reviews
Expedition Design Review video calls are recorded and transcribed. Recording is required because Breakstate uses the conversation to prepare and quality-check the customer's Expedition Readiness Report; the Review cannot proceed unless every participant consents.
The recording and transcript will not be used for marketing and will not be published. Breakstate asks the customer by email to accept the completed Report. The audio recording is scheduled for deletion 30 days after that acceptance. The transcript, final Report and related working notes may be retained as restricted business records for legal, operational and quality purposes.
Access is limited to people and service providers involved in administering the Review, preparing the Report, maintaining the records or meeting legal obligations.
How long a saved Plan lasts
An unclaimed saved Plan or legacy private-link Plan may be deleted after its stated short retention period. A Plan claimed through a verified account is not deleted merely because its 120-day Expedition Pass active period ends. It remains available to read and download through the account unless you ask us to delete it, the service closes, or retention or deletion is required for legal, security or operational reasons.
Keep your own downloaded copy of anything you may need during travel. Current route, place, weather and operating information still needs to be refreshed and independently checked.
Maps, places and weather
Breakstate uses Google Maps Platform to resolve locations, build routes, identify operational stops and provide weather data. Google may process requests under the Google Privacy Policy. Breakstate stores Google Place IDs with the Plan. Current place details such as phone numbers, websites and opening hours are requested again when the Plan is viewed or exported rather than treated as permanent records.
What we deliberately avoid
The Planner can record the name a Plan is prepared for, but does not ask for Overwatch contact details or personal phone numbers. A daily check-in message is created for you to copy to a person you choose; Breakstate does not receive that recipient's details.
Your choices
You can reject optional analytics, change communication preferences, unsubscribe from marketing and request deletion. Some transaction records may need to be retained where required for tax, accounting, dispute or legal purposes.
Access, correction and complaints
You may ask to access or correct personal information, withdraw optional consent, object to or restrict some processing where applicable, request account or Plan deletion, or complain about how information is handled. We may need to verify your identity. Some records must be retained for legal, accounting, fraud-prevention or dispute purposes.
Contact
For privacy questions or deletion requests, use the Preferences page or email hello@breakstate.us.